Regulations for taught students: Section 9

SECTION 9: Results Appeal Regulation

 

You should seek impartial advice and support from the Students’ Union Advice Centre if you wish to submit an appeal.

 

9.1 Regulation introduction

9.1.1 If you believe the marks or classification you received on a published results date should be reconsidered and have evidence to support this, you may submit an appeal. This regulation may also be available to students who have recently left the University where evidence can be provided to support there is a good reason for raising concerns after being a registered student.

9.1.2 This procedure may be right for you if you have evidence under the grounds below to confirm that:

• there was a procedural irregularity in how your work was marked or classification was calculated;
• there was bias or a reasonable perception of bias in how your work was marked or classification was calculated;
• there were circumstances that affected your submission or assessment and you could not have told us sooner by using our consideration of personal circumstances procedure (section 8).

If you are appealing on the grounds of personal circumstances then in accordance with the fit to sit or fit to submit policies (section 1.9), you will need to; 

• Provide evidence to support why your decision making was impaired at the time of submitting an assessment or presenting yourself for an exam 

AND

• Provide evidence as to why you have been unable to engage with university procedures sooner.  

9.1.3 This procedure may not be right for you if:

• you wish to complain about the supervision you received during the academic year or you wish to complain about your general learning experience (including the feedback you received). If this is the case, you need to refer to the Complaints procedure (section 13);
• You wish to question academic judgement which is the decision about the quality of your work rather than the administrative marking process. If you want to understand your feedback or mark in further detail, you must request to meet an academic member of staff where they will explain how the decision was reached in accordance with the marking and moderation regulations. you wish to question a mark which has not yet been confirmed by a CAM. You should follow the procedure for requesting a re-mark which is at the beginning of the appealing a results procedure.

9.1.4 If your appeal would be more appropriately dealt with using a different University procedure, we will advise you which procedure to use and why. If you raise issues using a different procedure, we may choose to consider it as an appeal instead. If so, we will explain this to you.

9.1.5 Prior to you receiving your published, confirmed results, you may request for a review of a mark or grade where there is demonstrable procedural irregularity within the marking process. A request for a review of a mark or grade (9.2) will only be permitted where it has not yet been referred to a Course Assessment Meeting (CAM) and has not already been second or blind double marked. How to do this is detailed in the Results Appeal Procedure.

9.1.6 Results appeals are treated as confidentially as possible with and information will only be shared with those who require it for the purposes of investigating or responding to the appeal. In order to fully investigate the complaint you have raised, we are not able to accept anonymous results appeals. There may be exceptional circumstances in which this is allowed, or elements of the appeal are able to be kept confidential due to safeguarding concerns or an issue affecting a large group of students, however, this may affect the way we are able to investigate the issue.  

9.1.7 No student will be disadvantaged or discriminated against because of making a results appeal in good faith in accordance with these Regulations. 

 

9.2 Support  

9.2.1 We acknowledge that these procedures can be difficult and as such, the support available to you is outlined below; 

• Contact the Students’ Union who provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities either by telephone 01484 473555 or email advice-centre@hud.ac.uk  
• The Wellbeing support website to seek specific support or contact the wellbeing team for support on studentwellbeing@hud.ac.uk 
• Access the University’s online support network at home or on campus, Togetherall. This service is available 24 hours a day.