SECTION 1: Important information applicable to all students

 

You should read the following information fully and in addition to the Key Facts for Taught students or Key Facts for Distance Learning students. It sets out what is expected of you and of us.

You should seek impartial advice and support from the Students’ Union Advice Centre if you are unclear or require support on the information listed below.

 

1.1. Enrolment and Re-registration

1.1.1 Before you begin your course, you are required to enrol with us.

  • You will officially register or re-register as a student on your course using the University’s online enrolment process. You must complete enrolment or re-registration within three weeks from your  induction, otherwise you will be withdrawn from your course. Please see 1.2 and 1.3 for more information.
  • DBS information only: if you are declined admission on the basis that you have failed to meet the DBS requirements for your course of study (please check your individual course admission criteria) appeals can be made to studentconduct@hud.ac.uk within 10 working days of receiving your decision. It is very important that enrolment is completed within three weeks (home student) or two weeks (international student) of the course start date otherwise you may be withdrawn from your course. For further information on the DBS process, please refer to the Admissions Policy  in section 2.5
  • If you feel that you cannot commence your course as planned, you should contact the Student Recruitment Team (all new Distance Learning students) or the International Office if you are an overseas student. You may be able to defer your place to start the following academic year.
  • If you are already a student and you feel that you cannot continue your course as planned, you should contact your Course Admin team as you may be able to interrupt your studies.
  • As a taught student, you are normally only able to register on one course at a time. Exceptions may be made for Continuing Professional Development (CPD) short courses. However, it is your responsibility to make the admissions team aware of any other current or intended study at the point of application, prior to enrolment. The University reserves the right to cancel an application or withdraw any offer if it is found that an applicant is registered on another course. The University also reserves the right to withdraw a student from a course following enrolment if it is subsequently found that the student is registered on more than one course.
  • If you are based on campus, you are not entitled to receive tuition or to use the University’s facilities until you have completed the enrolment process and have been issued with a student campus ID card.
  • If you are a distance learning student, you will be able to access material online on completion of enrolment, but you will need to apply for a student campus ID card if you want to visit campus.
  • It is your responsibility to ensure that your correct name has been recorded on the student records system in full (guidance on how to change your name is provided in section 1.8 below).
  • No shortened versions of forenames or punctuations are acceptable.
  • The student campus ID card is issued for the duration of your course and will be revalidated annually.
  • A £10.00 fee is charged for the replacement of lost cards.
  • You are required to carry your student campus ID card with you at all times and to make it available to staff on request.
  • You can access information about enrolment on our Welcome to Huddersfield webpage and information about re-registration on our Re-registration webpage

 
Award certificates will not usually be re-issued in a different name to that recorded at the Course Assessment Meeting and/or on the student records system.

 

1.2 Late enrolment, late re-registration and withdrawal

1.2.1 All students (including students at franchise partners) must be enrolled or re-register 3 weeks after your course start date. If you are on a standard September start course, this teaching start date will be published on the university website each year.

1.2.2 Any new students who have not enrolled by the end of this 3 week period will be classed as not starting study with the university and your student record will be changed to reflect this. You will also be reported to any funding body as not in attendance at the university.

1.2.3 If you are an international student in receipt of a CAS, this will be cancelled if you are not enrolled by this point and you must not travel to the UK.

1.2.4 If you are a returning student who does not re-register by the end of this 3 week period, you will be interrupted from study for the current academic year and will not be permitted to return until the start of the next academic year. You will also be reported to any funding body as not in attendance at the university.  If you are an international student, you will have your student visa curtailed and may need to return to your home country.

 

1.3 Late enrolment and re-registration withdrawal appeal procedure

1.3.1 There will be a period of one week at the end of the enrolment & re-registration period where you can appeal the decision to disallow enrolment after the deadline, if you have grounds to do so. You will be expected to provide evidence to show why you were unable to enrol during the standard period. Examples include, but are not limited to;

  • Significant health issues
  • Significant IT issues – evidenced by communications with IT Support or other internal university teams
  • Issues with confirmation of tuition fee funding, for example from Student Loans Company. Note that if no funding has been confirmed by the enrolment deadline, where a proportion of the fee has not already been paid as a condition of enrolment, students must pay 25%[1] of the tuition fee due for the year before being permitted to enrol. This payment is made at the student’s own risk, but is returnable if funding is subsequently confirmed by a funding body.
  • Procedural error by the university preventing correct enrolment for the academic year
  • Late applicants[2] – you have been exceptionally offered a place less than a week before the start of teaching
  • You are an international student who may already be in transit after immigration delays despite submitting the visa documentation in time

[1] Home students only.  International students are subject to different deposit conditions.

[2] This does not include the late issuance of a CAS which is at the student’s own risk

1.3.2.You must submit your appeal within 5 working days from the last date of enrolment for your course by completing the Late Enrolment Withdrawal Appeal Form and send it to studentrecords@hud.ac.uk. If you submit your appeal late it will not normally be considered and the original decision of non-enrolment or non-registration will stand.

1.3.3 Once an appeal has been lodged and accepted, no outcome will take effect until the review procedure has been completed.

1.3.4 A decision will be made within 5 working days as to whether the appeal can be upheld. If upheld, you will be permitted to re-register or enrol. If your appeal is not successful, you will be provided with an explanation within your outcome letter and the original decision of non-enrolment or non-registration will stand. There are no further stages of appeal.

1.3.5 Permission to enrol after the deadline must also be supported by your academic school. Any appeals will be considered by the Student Records Manager or nominee for Home students and by the Head of International Operations or nominee for Overseas students and their decision will be final. Any extension granted to the period of enrolment will not extend past the end of the week permitted for appeals.

1.3.6 No enrolment or re-registration or appeal will be permitted after the end of the appeal period for your intake.

1.3.7 OIA: Independent review against an administrative withdrawal

The decision of the Head of Student Finance and Records will be final and there are no further appeal stages within the University. If you wish to request an independent review of our final decision, you should contact the Office of the Independent Adjudicator (OiA) within 12 months of the date of the completion of procedures letter.

 

1.4 Student ID card

1.4.1 You are required to carry your student ID card at all times and to make it available to staff upon request. If you wear any items of clothing, headwear, or anything else that obscures your face you may be asked to remove it for the purposes of identifying you against your campus card. If this is the case, all due care will be taken to do this in a discreet and sensitive manner.

1.4.2 You should only have one valid student ID card at any time. You should never have another student’s ID card in your possession.

1.4.3 A lost or damaged student ID card should be replaced immediately.

1.4.4 If you are a distance learning student, you will need to apply for a student campus ID card if you want to visit campus.

 

1.5 Email correspondence

1.5.1 You will be contacted primarily through your student email address. It is your responsibility to ensure that you check this regularly, including your junk/spam folder. 

 

1.6 Change of address

1.6.1 You should update your personal details electronically via the Student Portal and click on My Details. You must ensure that both your home address and your term time address are completed and up to date at all times; these should be your details and not those of an agent. You should not use the University’s address to receive mail on your behalf.

 

1.7 Change of name

1.7.1 It is your responsibility to ensure that your full legal name has been recorded in full on the University Applicant and Student Information System (ASIS). This will be the name which appears on your award certificate and transcript as these official documents can only be issued in your legal name.

1.7.2 If you do change your name legally, we will update all our records and documents. Proof of the name change will be required. You should advise either the Course Admin team or the Student Records Team of any change in name and must provide original documentary evidence, for example a statutory declaration signed by a solicitor or Justice of the Peace, a Deed Poll, a marriage or civil partnership certificate or a passport. You should do this as soon as possible following the name change.

1.7.3 No shortened versions of forenames or initials are acceptable. If you prefer to be known by another name, you should advise the Course Admin team or the Student Records Team so that this can also be recorded on ASIS. Normally, communications from the university will be addressed to you in your preferred name.

1.7.4 Award certificates will not be re-issued in a different name than the name registered on the University Applicant and Student Information System (ASIS) at the time your award was ratified. Course Assessment Meeting (CAM). Exceptionally, a certificate can be issued in a different name to that recorded at the CAM, only where you can provide evidence of either:

  • A change of identity due to participation in a witness protection programme
  • Official certification to verify gender reassignment

 

1.8 Academic Responsibilities: registering for modules, fit to sit and fit to submit

1.8.1 It is your responsibility to ensure that your module choices have been made and correctly recorded by the deadline given to you by your Course Admin team. In addition, it is your responsibility to ensure you have registered to the full amount of credits and modules required for your year of study, full-time or part-time.

1.8.2 It is your responsibility to attend examinations and submit the correct work for the assessment in the specified format, by the agreed submission date. The University operates a Fit to Sit and Fit to Submit policy, which means that if you undertake any assessment activity you are declaring yourself well enough to do so.  

1.8.3 It is your responsibility to follow the University’s procedures for Extensions and/or Extenuating Circumstances where it is believed that your performance or ability to meet a deadline will be affected. The following regulations apply to all taught students; 

  • By attending an examination or a test under exam conditions, you are confirming that you are fit to sit that exam  
  • By submitting any element of an assessment, you are declaring yourself fit to submit the assessment.  

1.8.4 The Fit to Sit and Fit to Submit policy may affect your ability to make a claim for an Extension or Extenuating Circumstances. This can apply if you have submitted a claim which has been approved prior to submitting the work or attending the exam or in-class test, or if you try to submit a claim after the work is submitted/exam or in-class test has been completed 

1.8.5 If you have an EC claim approved prior to the assessment activity and then you chose to sit the exam/in-class test or submit for the assessment, the EC will normally be revoked. 

 

1.9 Smoking on campus

  • You must not smoke within any university building or vehicle at any time.
  • You must also not smoke at any location where second-hand smoke can enter a building, such as entrances and exits, windows, and air intake vents.
  • If you wish to smoke you must do so away from building entrances, exits, windows etc.
  • The above prohibitions also apply to vapour cigarettes, electronic cigarettes and similar devices.

 

1.10 Parking

1.10.1 You cannot park on campus unless you have been confirmed as requiring a space through our Estates and Facilities Team or Disability and Wellbeing. If you are disabled and you need a parking space then you will need to apply for a parking permit using the application form available from Student Services, Level 4, Student Centre, Schwann Building. You can also refer to the Car Parking Regulations for further guidance.

1.10.2 If you are identified as parking inappropriately, in areas restricted for staff use or parking your car in a restricted area on campus grounds without specified and approved permission, you will be subject to our Student Disciplinary Procedure.

 

1.11 Students studying in partner institutions

1.11.1 If you study at a partner institution, the University remains responsible for the academic quality and standards associated with the University’s courses and qualifications. You are required to adhere to the University’s regulations in relation to its courses. You will be expected to follow any regulations which are local to the provider where you study; however, where an issue involves academic appeals and complaints relating to the academic standards and/or quality of the learning opportunity the University’s regulations will apply.

 

1.12 Allegations under the regulations for taught students and conferment of credit or an award

1.12.1 If an allegation is made against you under any of our regulations, the burden of proof lies with us, that is, the University must prove that you have done what you are accused of doing. You should not have to disprove the allegation. However, it may be to your advantage to help us by providing any evidence you feel supports your case.

1.12.2 Some circumstances however may require you to prove that you have or have not done something, or that something has happened. For example, if two students are accused of plagiarism, and one student provides evidence that the original work was theirs and the other student copied it, the other student will need to rebut that evidence.

1.12.3 If an allegation is made against you under any of our regulations, you also need to prove any mitigating factors that you rely on when we consider the penalty.

1.12.4 We work to the civil standard of proof, which can more commonly be referred to as the 51% test. This means that we will consider whether on the balance of probability we believe the case against you to be true. As such, we will need to be satisfied that, based on the evidence provided, an event is more likely to have occurred than not.

1.12.5 If a new allegation is raised during an existing investigation, this will be addressed as a separate matter through the appropriate procedure. If a different procedure is used, we will explain why.

1.12.6 If you have submitted all the work for your course but are being investigated under the Academic Misconduct procedure, the conferment of any award will be withheld by the CAM until the investigation has been concluded.

1.12.7 If you have completed all academic credits for your course but are being investigated under the Fitness to Practise procedure, please refer to section 11.2 for how this may affect your award or conferment of credit through a CAM.

1.12.8 If you have completed all assessments for your course but are being investigated under the Student Disciplinary procedure, the conferment of your award would not normally be withheld by the CAM and the investigation would close. However, if you applied to return to the University at a later stage for further study, the investigation would need to be completed prior to your admission. 

1.12.9 If you have been withdrawn or permanently excluded from the University and you are studying on a student visa, we will report this to the Home Office once the relevant procedural appeal period has passed.

 

1.13 Procedural investigation meetings and hearings and student union representation

1.13.1 All procedural investigatory meetings and panels will be held on Microsoft Teams unless an in-person meeting is required. This will usually be arranged to manage a reasonable adjustment as set out in a Personal Learning Support Plan (PLSP). The university does not permit the recording of these meetings, instead, a note taker will be present to ascertain an accurate record. You will be given a copy of these notes to check for accuracy, either before or along with your outcome.

1.13.2 Student Union Officers or their nominee sit on some of our student panels and will have been given training and support from the Students’ Union and Registry in the University.

 

1.14 Revocation of an award or credit

1.14.1 Awards made by the University are conferred in good faith, however, there may be reasons where an award or credit is required to be revoked. They are normally under the following conditions:

  • There is satisfactory evidence to prove an administrative error contributed to the decision to award.
  • It is found that the student provided false information through the admissions process which, if known, would have resulted in them not being admitted onto the course.
  • An Academic Misconduct hearing issues a decision upholding evidence of academic misconduct following an allegation(s).
  • A Fitness to Practise hearing issues a decision upholding evidence of fitness to practise being impaired following an allegation(s).

1.14.2 Recommendations for revocation will be referred to the Vice Chancellor or a nominee from the Senate membership for approval.  If your award or credit has been revoked under this regulation, the reasons for the decision will be clearly outlined to you. As part of the process, you have the right to appeal the decision under the following grounds; 

  • There was an irregularity in how the decision to revoke your award or credit has been reached; 
  • There was bias or a reasonable perception of bias in how the decision to revoke your award or credit has been reached; 
  • You have submitted evidence that would have materially affected the decision 

1.14.3 You must submit your reasons for appealing to studentconduct@hud.ac.uk within 10 working days of receiving notification of the revocation.  

1.14.4 As part of the appeal process, the University will decide, based on the condition for revocation, if a hearing panel should be convened in order for you to further present your case. This will not usually be required if the revocation was due to administrative errors. If a panel is required, it will consist of;  

  • A member of Senate (Chair) 
  • A senior member of Registry  
  • An SU Officer

1.14.5 If a panel is not required, your appeal will be considered by a member of Registry staff who has not been involved in the process and their decision will be approved by a nominee of Senate. 

1.14.6 You will receive an outcome within 20 working days of submitting your appeal/attending your panel hearing. The decision of the Pro-Vice Chancellor is final and you will be issued with a completion of procedures letter.  

1.14.7 OIA Independent Review of the Revocation of an Award of Credit:

You can request an independent review of our final decision. You will need to send your completion of procedures letter to the Office of the Independent Adjudicator (OIA) within 12 months of the date of the completion of procedures letter. 

1.14.8 The University will require you to return the degree certificate and transcript and reserve the right to notify relevant professional bodies, where appropriate

 

1.15 Repeat a failed module with or without attendance and request to change mode of attendance

1.15.1 For postgraduate and undergraduate students, the Course Assessment Meeting (CAM) will normally grant a second and final full reassessment attempt at a failed module. If you are unable to progress and trail the failed module(s), you will be permitted to return in the next academic session to repeat the failed module(s) with attendance. For Distance Learning students, this second and final attempt will be offered with remote attendance. However, in exceptional cases, students may be granted permission to repeat the second full reassessment attempt without attendance. If a student is granted this dispensation, they should have support made available to them throughout the year, including that from their Personal Academic Tutor. They should also be expected to engage with Brightspace and attend any online synchronous learning opportunities.

1.15.2 If you would like to request a change to the expected mode of study for the failed module(s), you must complete the appropriate form with your rationale and send to your Course Admin team. They will complete their section, include a supporting statement and study plan if they support your request. They will send this to Registry for final approval. The International office will also be notified and expected to sign the form if you are studying on a student visa.

Repeat without attendance request form

1.15.3 You must submit this request within 10 working days of receiving your results. We require, where possible, for you to submit evidence along with your form in order to support your request. This may be an email from a Tutor/Course Leader which outlines their academic rationale for the change.  

1.15.4 The case will be considered by the Director of Registry (or nominee) and an outcome will be issued within 10 working days. 

1.15.5 If you are an international student and your study is delayed for any reason, the University will not automatically sponsor you for a study visa beyond the normal length of your course.

1.15.6 Attendance/Non-Attendance in a Repeat Module Appeal Route

You can request a review of the decision made, if you can evidence one or more of the following grounds: 

  • You can demonstrate that a procedural irregularity occurred during the process. 
  • You can demonstrate that an unreasonable decision was reached 
  • You have exceptional circumstances which for good reason you could not tell us about initially, upon your request 
  • That there was a bias or reasonable perception of bias within the process. 

The following are not grounds for review:

  • Disagreement with the CAM outcome 
  • Eligibility (or not) for the Graduate visa 

1.15.7 You must submit your appeal rationale and supporting evidence to regsvariations@hud.ac.uk within 10 working days of receiving your outcome. The appeal decision will be final and will be issued to you within 10 working days of its receipt. The appeal will be managed by an independent member of Registry who was not involved in the decision making of your original request. 

 

1.16 Emergency Regulations

1.16.1 There may times, because of exceptional circumstances beyond our reasonable control, when the University needs to apply its Emergency Regulations. The introduction, duration and termination of the Emergency Regulations will be approved by UTLC and Senate.

1.16.2 The Emergency Regulations for students on taught courses are available on our website.

 

1.17 Presence on campus during term time

1.17.1 Unless you are registered on a validated distance learning course, you must live within a reasonable commuting distance of the University so that you are able to attend all scheduled sessions, seminars, meetings, tutorials or activities with university staff and fully engage with your course on campus.

1.17.2 If you are undertaking a placement or a period of study off campus as part of your course, the principle also applies to you. You must live within reasonable commuting distance of your placement setting or alternative study site. An exception to this regulation may apply if you are on your placement year as part of a sandwich degree.

 

1.18 Additional Relevant Policies

1.18.1 Any relevant policies to you as a student are kept within the University’s policy framework 

 

1.19 Procedural Supporting Evidence Guide

1.19.1 When considering what evidence may be appropriate to support you through certain procedures, please use the link to access the University’s Supporting Evidence Guide which details the University’s supporting evidence guidance for the following;

  • Consideration of Personal Circumstances
    • Extension Applications
    • Extenuating Circumstances Applications and Appeals
  • Results Appeals
  • Fit to Sit and Fit to Submit Policy
  • Academic Misconduct Mitigation and Appeals
  • Attendance Monitoring Appeals
  • Fitness to Practise Appeals
  • Student Disciplinary Appeals
  • Fitness to Study Appeals
  • Student Complaints
  • General Information applicable to all areas above:
    • Late Claims and Appeals
    • PLSPs
    • Sensitive Information
    • General Information on Medical Evidence